Issue
- A website that you know to be safe is being blocked by Web access protection
- Exclude a URL address from being checked in Web access protection
Solution
ESET PROTECT or ESET PROTECT On-Prem users: Unblock a safe website on an endpoint using ESET PROTECT or ESET PROTECT On-Prem
Home users: Exclude a safe website from being blocked by Web access protection in ESET Windows home products
Open the main program window of your ESET Windows endpoint product.
Press the F5 key to access Advanced setup.
Click Protections → Web access protection, expand URL list management and click Edit next to Address list.
Figure 1-1 Select List of addresses excluded from content scan and click Edit.
Figure 1-2 Click Add, type the URL address into the blank field and click OK → OK.
Figure 1-3 - Click OK → OK to save your changes and exit Advanced setup.
The blocked website is now accessible.
