Issue
- A website that you know to be safe is being blocked by Web Access Protection.
- Exclude a web address from being reported by Web Access Protection
- Allow access to a known safe website.
Solution
Endpoint users: Perform these steps on individual client workstations
Open ESET PROTECT or ESET PROTECT On-Prem Web Console in your web browser and log in.
Click Policies and select the ESET product for the desired policy.
Figure 1-1 Right-click the policy name and select Edit.
Figure 1-2 Click Settings → Web and Email and click Web access protection.
Figure 1-3 Expand URL Address Management and click Edit.
Figure 1-4 Select List of addresses excluded from content scan and click Edit.
Figure 1-5 Click Add.
Figure 1-6 Type the URL address into the blank field and click OK.
Figure 1-7 In the Edit list window, click Save.
Figure 1-8 In the Address list window, click Save.
Figure 1-9 Click Finish. The blocked website is now accessible.
Figure 1-10