[KB3260] Exclude a safe website from being blocked in ESET Cyber Security or ESET Cyber Security Pro


  • A website that you know to be safe is being blocked by Web Protection


 Looking for instructions for ESET Windows Home products? Click here
  1. Open ESET Cyber Security or ESET Cyber Security Pro. How do I open my ESET product?
  2. Click the Setup Enter application preferences.  

    Figure 1-1
    Click the image to view larger in new window

  1. Click Web Protection

    Figure 1-2

  1. Click URL Lists, make sure that Excluded URL is selected from the Address List drop-down menu and then click Add.

    Figure 1-3

  1. Enter the website or domain you want excluded in the Mask field and click OK (for each website you add, be sure to either include "www." or a wildcard "*" symbol, as in "www.eset.com" or "*eset.com").

    Figure 1-4

  2. Your changes will automatically be saved. Exit the Web Protection window when you are finished.