[KB2268] Start Windows in Safe Mode or Safe Mode with Networking

Issue

Microsoft Azure/Amazon VM users

It is not recommended to start Windows in Safe Mode. Microsoft Azure/Amazon VMs do not have RDP connectivity when in Safe Mode therefore, they lock up when restarting in Safe Mode.

I am a Mac user

Solution

Safe Mode is a troubleshooting option that limits Windows operations to basic functions. Safe Mode starts Windows with only core drivers and services. Safe Mode with Networking starts Windows with only core drivers plus networking support. To start your computer in Safe Mode or Safe Mode with Networking, follow the instructions below.


Start Windows 10 in Safe Mode with networking

  1. Click Start Power and then hold the Shift key and click Restart.

    Figure 3-1
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  1. Click Troubleshoot.

    Figure 3-2
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  1. Click Advanced options.

    Figure 3-3
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  1. Click Startup Settings.

    Figure 3-4
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  1. Click Restart.

    Figure 3-5
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  1. After your computer restarts, press 5 on your keyboard to select Safe Mode with Networking.

    Figure 3-6
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  2. Type in your username and password to start Windows in Safe Mode with Networking.

  3. Click Start Power and then click Restart to return to your normal Windows configuration.