Issue
- Module update failed: "An error occurred while downloading update files"
Solution
Endpoint users: Perform these steps on individual client workstations
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Open ESET PROTECT On-Prem in your web browser and log in.
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Click Tasks → New → Client Task.
Figure 1-1
- Type a name for the task. Select Modules Update from the Task drop-down menu. See our related Online Help topic for more information on Modules Updates.
Figure 1-2 - Click Settings, select the check box under Clear update cache and click Finish. You will add Targets after the task is created.
Figure 1-3 - Create a trigger and add target computers from the ALL Static Group.
