Issue

• Check that you are using the latest versions of ESET PROTECT, ESET Security Management Center (ESMC), ESET Remote Administrator (ERA)
• Check which component versions you are using in ESET PROTECT / ESMC / ERA
• Check your product version for ESET Endpoint Security/Antivirus for Windows
• Check your ESET Mail/File/Server Security product version

Solution

Check that you are using the latest versions of ESET PROTECT, ESMC, ERA

Check which component versions you are using in ESET PROTECT / ESMC / ERA

• Check which version of ESET PROTECT / ESMC / ERA Server and Components you are running
• To view the component versions that correspond with your installation of ESET PROTECT / ESMC / ERA, see Compatible ESET PROTECT / ESMC / ERA Server / component versions.

Check your product version for ESET Endpoint Security/Antivirus for Windows

Latest version of:

1. Open the main program window of your Windows ESET product.

2. Click Update.

3. The product version will be displayed next to Current version.

Check your ESET Mail/File/Server Security product version

The latest version of ESET Mail/File/Server Security for Microsoft Exchange Server:

1. Open the main program window by double-clicking the ESET icon in your Windows notification area.

2. Your product version will display next to Product version.