Issue
- You want to upgrade to Windows 10 or 11 with ESET home and small office product for Windows installed
- You want to import and export the existing settings configuration from your original ESET product to the new one
Solution
-
Export your existing settings configuration and save it to an external location such as a USB flash drive or portable hard drive.
-
Uninstall your ESET home and small office product for Windows.
-
Wait for your computer to restart and then upgrade your operating system to Windows 10 with the media creation tool.
-
Download and install the lastest version of ESET home and small office products for Windows.
-
After you have installed and activated your ESET security product, import the configuration file that you saved in step 1 to restore your product settings.