[KB2317] Configure the ESET firewall to allow media streaming to Xbox or PlayStation (15.x–16.x)

Issue

  • You are experiencing an issue with media streaming (music, video, pictures, etc.) from your PC to an Xbox 360 or PlayStation 3 on your network
  • Check that UPnP (Universal Plug and Play) protocols are allowed by the ESET firewall

For a list of other devices that may be affected, see the Details section below.

Details

Other devices that may be affected:

  • Ceton InfiniTV
  • SiliconDust HDHomeRun PRIME

Solution

Firewall troubleshooting

This article is part of a series of recommended steps to troubleshoot firewall issues. Start with step 1.

  1. Open the main program window of your ESET Windows product.

  2. Press the F5 key on your keyboard to access Advanced setup.

  3. Click Network Protection → Firewall and expand Advanced  Allowed Services.

  4. Verify that the toggle next to Allow UPNP for system services in the Trusted zone is enabled. Click OK to confirm your changes and close the main program window. Your media should now stream freely from your PC to your networked gaming console.

Figure 1-1