Deploy or upgrade ESET endpoint products using ESET Remote Administrator (6.x)
Issue
End of support for version 6.4 and 6.5 of ESET Remote Administrator / MDM
ESET Remote Administrator version 6.5 is currently in Limited Support status and will soon be in Basic Support status. It is expected to reach End of Life status in December 2020.
ESET Remote Administrator version 6.4 is currently in basic support status and is expected to reach End of Life status in December 2019.
The MDM functionality in ESET Remote Administrator version 6 is in Basic Support status as of April 11, 2019. After this date, MDM version 6 will no longer be available for download.
This article assumes that your ERA user has the correct access rights and permissions to perform the tasks below.
If you are still using the default Administrator user, or you are unable to perform the tasks below (the option is grayed out), see the following article to create a second administrator user with all access rights (you only need to do this once):
Figure 1-1
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In the Basic settings section, give your installation task a Name and optionally a Description. The Task drop-down menu will automatically be set to Software Install.
Figure 1-2
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Expand the Settings section and select the check box next to I agree with application End User Agreement.
Linux installations
You can add the --skip-license parameter to the Installation Parameters field to skip the display of the ESET End-user license agreement (EULA). If you wish to view the EULA before agreeing to it, do not use this parameter.
ESET Remote Administrator version 6.2.11 and earlier:
Adding targets is done during task creation (for example, after adding a new task and giving it a Name, click Target to add groups or clients to the task).
Installing new product: If you are installing a new product, click <CHOOSE ESET LICENSE>, select the license that you want to use to activate ESET products that will be sent to client computers and then click OK.
Upgrading activated product: If you are running an upgrade installation on a previously activated product, do not select the license. If you have not yet added product licenses, click here for instructions to add product licenses in ERA.
Figure 1-3
Under Package to install there are two options to select the package that will be installed on target clients:
Select the check box next to Automatically Reboot When Needed.
Figure 1-5
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Expand the Summary section to view details about your software install task. Click Finish to complete creation of the task.
Version 6.2 and earlier: The new task will be displayed in the Client tasks pane. Select the task and click Details → Executions to verify that the task is running. The status column will display Finished when remote installation is complete on a given client computer.
Figure 1-6
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When prompted, click Create Trigger to add targets for this task, and to automate this task when certain triggers are met (optional).
Figure 1-7
Type a name for the trigger into the Trigger description field.
Figure 1-8
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Expand Target and click Add computers or Add groups, depending on your preference.
Figure 1-9
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Select the check box(es) next to the computer(s) or group(s) you want to send this task to and click OK.
Figure 1-10
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Expand Trigger and select your desired option from the Trigger Type drop-down menu and click Finish.
Figure 1-11
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Send an activation task to the computers on which you installed ESET endpoint products so that they can begin receiving regular updates.
If you are performing a new installation of ERA, proceed to Step 6, post installation tasks.