[KB3040] Check for the latest version of your ESET business products

Issue

ESET business product in Limited Support status

This article applies to an ESET product version that is currently in Limited Support status and is scheduled to reach End of Life status soon.

For a complete list of supported products and support level definitions, review the ESET End of Life Policy for business products.

Upgrade ESET business products.

  • Check that you are using the latest versions of ESET Security Management Center, ESET Remote Administrator, ESET Mail/File Security and ESET endpoint products (ESET Endpoint Security, ESET Endpoint Antivirus, etc.)

Solution

Latest version of:

ESET Security Management Center 7.x

7.2.11.3

ESET Remote Administrator 6.x 6.5.34.0
ESET Endpoint Security 7.x

7.3.2044.0

ESET Endpoint Antivirus 7.x

7.3.2044.0


Check which component versions you are using in ESET Security Management Center / ESET Remote Administrator


Check your product version for ESET Endpoint Security/Antivirus for Windows

Latest version of:

ESET Endpoint Security 7.x

7.3.2044.0

ESET Endpoint Antivirus 7.x

7.3.2044.0

ESET Endpoint Security 6.x

6.6.2095.1

ESET Endpoint Antivirus 6.x

6.6.2095.1

  1. Open the main program window by double-clicking the ESET icon in your Windows notification area.

Figure 1-1

  1. Click Help and Support.

Figure 1-2

  1. The product version will be displayed next to Product version.

Figure 1-3

 


Check the latest versions of your client workstations in ERA 5.x

Upgrade to the latest version - End of Life notice

This article applies to version 5.x of ESET Endpoint Antivirus and ESET Endpoint Security. These products are currently in Basic Support status and are expected to reach End of Life status in December 2020. After this date, ESET Endpoint Antivirus and ESET Endpoint Security will no longer receive detection engine updates to protect against malware.

Latest version of: ESET Endpoint Security 5.x for Windows: 5.0.2272.7 | ESET Endpoint Antivirus 5.x for Windows: 5.0.2272.7

  1. Open the ESET Remote Administrator Console by clicking StartAll ProgramsESETESET Remote Administrator ConsoleESET Remote Administrator Console.
  2. In the Clients tab, verify the version number installed on a client workstation by looking at the information in the Product Version column.

    Figure 2-1
    Click the image to view larger in new window

  3. If a client workstation does not have the latest version installed, see the following Knowledgebase article for instructions on upgrading a client workstation:

Check your ESET Mail/File Security product version

The latest version of ESET Mail Security for Microsoft Exchange Server:

7.2.10007.0

Version 6.x

  1. Open the main program window by double-clicking the ESET icon  in your Windows notification area.

Figure 3-1

  1. Your product version will display next to Product version.

Figure 3-2