[KB7735] Activate ESET business applications using ESET PROTECT or ESET PROTECT On-Prem

Issue

• Prerequisites
• Activate ESET applications installed on your endpoints or server using a client task in ESET PROTECT or ESET PROTECT On-Prem
• Check the Product activation task status in ESET PROTECT
• Check the Product activation task status in ESET PROTECT On-Prem

Solution

Related solutions: Endpoint users

Prerequisites

• Ensure the necessary ports are open on your network
• Deploy the ESET Management Agent
• Deploy or upgrade ESET endpoint applications using ESET PROTECT or ESET PROTECT On-Prem
• Add subscriptions in ESET PROTECT
• Add subscriptions in ESET PROTECT On-Prem

Activate ESET applications installed on your endpoints or server using a client task in ESET PROTECT or ESET PROTECT On-Prem

1. Open the ESET PROTECT Web Console.

2. Create or edit a task in ESET PROTECT or ESET PROTECT On-Prem.

3. In the Basic section, type a task name into the Name field; the Tags and Description fields are optional. In the Task Category field, select ESET Security Application and in the Task field, select Product activation.

   

4. Click Settings, and under ESET subscription, click Choose ESET Subscription or the pre-selected subscription.

   

5. Select the check box next to a valid subscription in the repository, then click OK.

   

6. Click Finish.

7. Create a trigger and add target computers or groups to execute the Product activation task.

Check the Product activation task status in ESET PROTECT

1. Open the ESET PROTECT Web Console.

2. Click Tasks. In the Client Tasks sidebar, select Client Tasks → ESET Security Application → Product activation, click the Menu icon next to the task name and select Show Details from the context menu.

   

3. Click the Executions tab and verify your task status in the Last Progress Status column.

   

Check the Product activation task status in ESET PROTECT On-Prem

1. Open the ESET PROTECT On-Prem Web Console.

2. Click Tasks, expand Client Tasks → ESET Security Application and click Product activation. Click the Menu icon next to the task name and click Show Details from the context menu.

   

3. Click the Executions tab and verify your task status in the Last Progress Status column.