[KB7695] Open ESET PROTECT or ESET PROTECT On-Prem

Issue

Details

Solution

ESET PROTECT

The ESET PROTECT Web Console can be accessed with most web browsers (view compatible web browsers).

1. Log in to your ESET PROTECT Hub or ESET Business Account. MSPs will log in to ESET MSP Administrator.

2. Click ESET PROTECT.

   

You are now logged in to ESET PROTECT.

ESET PROTECT On-Prem

The ESET PROTECT Web Console can be accessed with most web browsers (view compatible web browsers):

On your local ESET PROTECT Server

1. Open your compatible web browser.

2. Type in or copy/paste https://localhost/era into the address bar to access the ESET PROTECT Web Console.

If your ESET PROTECT Server is accessible to external connections, you can access the ESET PROTECT Web Console from any computer.

1. Open your web browser.

2. Type or copy/paste https://%yourservername%/era (replace %yourservername% with the IP address or name of your web server, for example https://10.1.30.30/era) into the address bar to access the ESET PROTECT Web Console.

   Which port does ESET PROTECT Web Console use?

   By default, ESET PROTECT On-Prem Web Console uses port 443.

   In some cases, when port 443 is not available, port 8443 is used. How do I change the port used by ESET PROTECT Web Console?

3. To log in, provide the credentials you entered during the installation process. For more details, see ESET PROTECT Web Console login screen.

4. You are now logged in to ESET PROTECT On-Prem.