[KB3505] Scan and remove Potentially Unwanted Applications (PUAs) in ESET Windows home products (15.x–16.x)


  • Enable Always remedy detection (formerly Strict cleaning) to have your ESET product automatically remove PUAs


Business users: Scan and remove Potentially Unwanted Applications using ESET Windows endpoint products.

  1. Open the main program window of your ESET Windows product.

  2. Make sure that your ESET product is configured to detect or ignore unwanted, unsafe and suspicious applications. The scan will not clean applications that do not have detection enabled.

  3. Press the F5 key to open Advanced setup.

  4. Click Detection Engine Malware scans and expand ThreatSense parameters. Scroll down or resize the window. Next to Cleaning Level, select Always remedy detection from the drop-down menu. Click OK to exit Advanced setup.

    Read more about Advanced scanning options

    Figure 1-1
  1. Click Computer scan → Advanced scans → Custom scan.

    Figure 1-2
  1. Ensure that Smart scan is selected from the drop-down menu next to Profile. Select the check box next to Computer or This PC and click Scan. Your ESET product will automatically clean or delete all known threats found during the scan.

    Figure 1-3

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