[KB3195] Restore a quarantined file in ESET Windows home products (15.x

Home
Windows
ESET NOD32 Antivirus
KB3195

[KB3195] Restore a quarantined file in ESET Windows home products (15.x — 16.x)

Issue

Access a file that has been quarantined by ESET
A file that you know to be safe has been quarantined by ESET

Details

Click to expand

In the event that your ESET product has quarantined a file you know to be safe, you must manually exclude the file from the Real-time and On-demand scans to prevent it from being quarantined again.

Solution

Open the main program window of your ESET Windows product.
Click Tools → More tools.

Figure 1-1
Click Quarantine.

Figure 1-2
Select the file you want to restore and click Restore.

Restore and exclude from scanning

If you want this file excluded from all future scans, right-click the file and select Restore and exclude from scanning from the context menu.

Figure 1-3
Click Restore.

Figure 1-4