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• You receive an SMS with the link to download and install the ESET Secure Authentication (ESA) mobile app
• You want to log into Outlook Web Access using the ESA mobile app
• You need to change your personal identification number (PIN) for ESET Secure Authentication

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Blackberry user? Click here

Click for instructions to log into Microsoft Outlook Web Access (OWA) using ESET Secure Authentication

Install the ESET Secure Authentication mobile app on your phone

1. Tap Messages on the Home screen.
2. Open the SMS text message "To install ESET Secure Authentication, click" and tap the URL link.

Figure 1-1

3. Tap Download and Install.

Figure 1-2

4. Tap Install or  .

Figure 1-3

5. Tap Open once installation is complete and then tap Get Tokens.

Figure 1-4

6. We recommend that you set a PIN to protect ESA from unauthorized access. To set your PIN tap Yes when prompted, type your PIN into the New PIN and Confirm PIN fields and then tap the check mark. To change your PIN number at any time, tap Settings → Change PIN. Once your PIN is configured, ESET Secure Authentication is ready to use.

Figure 1-5

Use ESET Secure Authentication to login to Outlook Web Access

1. On your personal computer, access Outlook Web Access (OWA) as directed by your administrator. Enter your Microsoft Exchange username and password into the OWA login screen and click Log On. A second OWA login screen will prompt you to enter your one-time password, which you will generate using the ESET Secure Authentication mobile app.

Figure 2-1

2. On your mobile device, tap the Authentication icon on home screen to open the ESA application.

Figure 2-2

3. Tap Secure Login (this text may vary according to administrator settings) to generate a one-time password.

Figure 2-3

4. On your personal computer, enter the 6-digit one-time password generated by the ESA mobile app into the Your One-Time Password (OTP) field and click Log On to access Microsoft Outlook Web Access.