Issue
Solution
Export your configuration as an XML file
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Click Setup → Import/Export settings.
Figure 1-1 -
Select Export settings, click the Browse icon ..., choose a filename and location for your configuration
.xmlfile, and then click Export. Save the.xmlfile to a shared or portable drive if you plan on exporting these settings to another computer.
Figure 1-2
Import your settings to another computer
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To import your ESET product settings from one computer to another, open the main program window of your Windows ESET product on the second computer.
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Click Setup → Import/Export settings.
Figure 2-1 -
Select Import settings, click the Browse icon ...,navigate to the
.xmlfile that you want to import (stored on a public drive or a USB flash drive) and click Import. Your second computer will now be configured identically to the first.
Figure 2-2
Submit a configuration .xml file to ESET Customer Care
To better assist you with a case, ESET Customer Care may request an .xml file containing the settings for your ESET product. Attach the .xml file you created in Part I to the request.
