[KB146] Uninstallers (removal tools) for common Windows antivirus software


Remove previous Antivirus software!

It is important that any previously installed antivirus software is uninstalled from your system before installing your ESET product. The links below are for removing antivirus products installed on your system before the installation of ESET products. If you experience issues using any of the tools below, contact the vendor for assistance.

Looking for malware removal tools? Visit our list of available malware removal tools.

Are you a Mac user?


ESET AV Remover tool

The ESET AV Remover tool will remove almost any antivirus software previously installed on your system. Click the appropriate link below to download ESET AV Remover, we recommend that you save the file to your Desktop. If you do not know which version to use, click here for instructions to find your system specifications:

Download 64-bit AV Remover Download 32-bit AV Remover

If unsuccessful, or unable to identify the program installed, the tool will direct you back to the alphabetical list of uninstallers below.

List of manual antivirus uninstallers

  1. Click the link associated with the antivirus software currently installed on your system and follow the prompts or instructions on the website.

  2. When the uninstallation is complete, you will need to restart your computer. You may then proceed with installing your ESET product.

What if I can't find the program I want to remove?

If you do not see the program that you need to uninstall in the list below, follow these steps to remove your program:

  1. Start your computer in Safe mode.

  2. Press the Windows key + R on your keyboard, type appwiz.cpl , and then click OK.

  3. Select the program you want to remove from the list and click Uninstall/Remove.

*ESET does not take responsibility for any damages or loss of data caused by or during the uninstallation of any antivirus software.

A - B - C - D - E - F - G - K - L - M - N - P - Q - S - T - V - W - Z 


Avast http://www.avast.com/uninstall-utility
AVG http://www.avg.com/us-en/utilities
Avira http://www.avira.com/en/support-for-free-knowledgebase-detail/kbid/88


BitDefender http://www.bitdefender.com/support/How-to-uninstall-Bitdefender-2015-1323.html
BullGuard http://www.bullguard.com/support/product-guides/bullguard-internet-security-guides-12/getting-started/uninstalling-bullguard.aspx


Comodo Internet Security https://support.comodo.com/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=298
CounterSpy http://www.google.com/#q=counterspy+uninstall
Cyber Defender Early Detection Center http://www.ustechsupport.com/faq.html#q4


Dr. Web https://support.drweb.com/support_wizard/?lng=en
(Only registered Dr. Web users can access support content)


eScan http://www.microworldsystems.com/download/tools/esremove.exe
ESET /kb2788/


Forefront Client Security https://support.microsoft.com/en-in/help/2834133/the-removal-of-the-endpoint-protection-client-is-unsuccessful-for-fore
Forefront Endpoint Protection  https://technet.microsoft.com/en-us/library/gg477040.aspx
FRISK F-PROT Antivirus for Windows http://www.f-prot.com/support/windows/fpwin_faq/25.html



G Data https://www.gdatasoftware.co.uk/?eID=PushFile&dl=f4b2f2fd23%3AAFEIBgU%3D


Kaspersky http://support.kaspersky.com/common/service.aspx?el=1464
K7 Total Security https://apps.k7computing.com/Tools/dl/free-tools/K7RT.exe


LavaSoft http://www.lavasoftsupport.com/index.php?showtopic=28


Malwarebytes http://www.malwarebytes.org/mbam-clean.exe
McAfee http://download.mcafee.com/molbin/iss-loc/SupportTools/MCPR/MCPR.exe
Microsoft Diagnostics and Recovery Toolset (DaRT) https://docs.microsoft.com/en-us/microsoft-desktop-optimization-pack/dart-v10/how-to-change-repair-or-remove-dart-10
Microsoft Security Essentials http://support.microsoft.com/kb/2435760


Norman Virus Control/Norman Security Suite



Norton (Symantec) http://liveupdate.symantecliveupdate.com/upgrade/RnR/NRnR.exe
Norton Security Scan Uninstall Norton Security Scan


Panda Uninstall from Add/Remove programs in Windows settings.
Panda Cloud Internet Protection Uninstall from Add/Remove programs in Windows settings.


Quick Heal http://www.quickheal.com/prod-rem


Sophos http://www.sophos.com/support/knowledgebase/article/11019.html
Spybot Search & Destroy http://www.safer-networking.org/faq/how-to-uninstall-2/
System Center Configuration Manager https://technet.microsoft.com/en-us/library/bb694276.aspx
System Center Endpoint Protection https://opbuildstorageprod.blob.core.windows.net/output-pdf-files/en-us/Win.sccm/live/protect.pdf


Trend Micro
Trend Micro Titanium
Trend Micro Worry-Free Business Security Agent https://success.trendmicro.com/solution/1056867-manually-uninstalling-the-security-agent-sa-in-worry-free-business-security-wfbs#


Vipre (Sunbelt Software) http://kb.threattracksecurity.com/articles/SkyNet_Article/How-to-Uninstall-VIPRE-Antivirus-and-VIPRE-Internet-Security


Webroot http://www.webroot.com/prodCheck/?pc=64150&origrc=1&oc=221&mjv=7&mnv=0&rel=6&bld=38&lang=en&loc=AUS&kc=ppc%60lkik^^afhgpewgfa&opi=2&omj=6&omn=1&osl=en&errid
Windows Defender /kb2390/
Windows Intune https://gallery.technet.microsoft.com/Uninstall-the-Intune-b42111d1
Windows Security Essentials http://support.microsoft.com/kb/2435760


Zone Alarm https://support.zonealarm.com/hc/en-us/sections/115000477272-Removal-Uninstall


  • Mac OS X users: Do you need uninstallers for third-party Mac antivirus products? Click here.
  • Uninstalling: Are you trying to uninstall your ESET product? Click here.

Need further assistance? Contact ESET Technical Support.

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