Issue
- Verify that you are using the latest ESET Business product versions
- Run an Outdated applications report in ESET PROTECT
- Check the version of your ESET endpoint product
- Check the version of your ESET Mail/Server security
- Update or upgrade your ESET business product version
Solution
Verify that you are using the latest ESET Business product versions
- For a complete list of ESET product release dates, version numbers and support statuses, refer to the ESET End of Life Policy for Business Products.
- To view the component versions that correspond with your installation of ESET PROTECT On-Prem, see Compatible ESET PROTECT On-Prem component versions.
Run an Outdated applications report in ESET PROTECT
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Click Reports → Computers → Outdated applications.
Figure 1-1
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Select an outdated app and click Update installed ESET products.
Figure 1-2
Check the product version of your ESET endpoint product
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Click Update and check the product version is displayed next to Current version.
Figure 2-1
Check the version of your ESET Mail/Server security
In this example, we are checking for the latest version of ESET Server Security for Windows.
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Open the main program window of your ESET Windows product.
Figure 3-1
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The product version is displayed next to Product version.
Figure 3-2
Update or upgrade your ESET business product version
If you are not using the latest ESET product version, we recommend you update or upgrade your ESET business product.
