Check for the latest version of your ESET business products

Issue

  • Check that you are using the latest versions of ESET Security Management Center, ESET Remote Administrator, ESET Mail/File Security and ESET endpoint products (ESET Endpoint Security, ESET Endpoint Antivirus, etc.)

Solution

Latest version of:

ESET Security Management Center 7.x

7.1.27.0

ESET Remote Administrator 6.x 6.5.34.0
ESET Remote Administrator 5.x 5.3.39.0

Check which component versions you are using in ESET Security Management Center / ESET Remote Administrator

End of support for version 6.4 and 6.5 of ESET Remote Administrator / MDM

ESET Remote Administrator version 6.5 is currently in Limited Support status and will soon be in Basic Support status. It is expected to reach End of Life status in December 2020.

ESET Remote Administrator version 6.4 is currently in basic support status and is expected to reach End of Life status in December 2019.

The MDM functionality in ESET Remote Administrator version 6 is in Basic Support status as of April 11, 2019. After this date, MDM version 6 will no longer be available for download.


Check your product version for ESET Endpoint Security/Antivirus for Windows 

Latest version of:

ESET Endpoint Security 7.x 7.1.2053.0 ESET Endpoint Antivirus 7.x

7.2.2055.0

ESET Endpoint Security 6.x 6.6.2089.2 ESET Endpoint Antivirus 6.x 6.6.2089.2
  1.  Open the main program window by double-clicking the ESET icon in your Windows notification area.

Figure 1-1
Click the image to view larger in new window

  1.  Click Help and Support.

Figure 1-2

  1. The product version will be displayed next to Product version.

Figure 1-3

 



Check your client workstations for the latest version of ERA 5.x

End of support for version 5.2 and 5.3 of ESET Remote Administrator

This article applies to version 5.x of Remote Administrator. ESET Remote Administrator version 5.3 is currently in limited support status and will soon be in Basic support status.

ESET Remote Administrator version 5.2 is currently in Basic support status and will soon reach End of Life status. End of life status for both of these versions is expected to occur in December 2019. After this date, the products will no longer receive detection updates to protect against malware.

Check client workstations | Check ESET Mail/File Security
 

Video Tutorial

  1. Open the ESET Remote Administrator Console by clicking StartAll ProgramsESETESET Remote Administrator ConsoleESET Remote Administrator Console.
     
  2. Click HelpCheck for Server Updates on the Web.

    Figure 2-1
    Click the image to view larger in new window

  3. If a more recent version is available ("The version of your software is outdated. Please download the new version"), click Download to download the latest version.

    Figure 2-2

  4. Repeat steps 1-3 above to check for the latest version for the ESET Remote Administrator Console (in step 2, click Check for Console Updates on the Web).

 

Check the latest versions of your client workstations in ERA 5.x

Upgrade to the latest version - End of Life notice

This article applies to version 5.x of ESET Endpoint Antivirus and ESET Endpoint Security. These products are currently in Basic Support status and are expected to reach End of Life status in December 2020. After this date, ESET Endpoint Antivirus and ESET Endpoint Security will no longer receive detection engine updates to protect against malware.

Latest version of:  ESET Endpoint Security 5.x for Windows: 5.0.2272.7 | ESET Endpoint Antivirus 5.x for Windows: 5.0.2272.7

  1. Open the ESET Remote Administrator Console by clicking StartAll ProgramsESETESET Remote Administrator ConsoleESET Remote Administrator Console.
     
  2. In the Clients tab, verify the version number installed on a client workstation by looking at the information in the Product Version column.

    Figure 3-1
    Click the image to view larger in new window

  3. If a client workstation does not have the latest version installed, see the following Knowledgebase article for instructions on upgrading a client workstation:

Check your ESET Mail/File Security product version

Latest version of ESET Mail Security for Microsoft Exchange Server: 7.1.10009.0

Version 6.x

  1.  Open the main program window by double-clicking the ESET icon  in your Windows notification area.

Figure 4-1
Click the image to view larger in new window

  1.  Your product version will display next to Product version.

Figure 4-2

 

Version 4.5

End of support for version 4 ESET Mail Security and File Security products

ESET Mail Security version 4 and ESET File Security version 4 have reached End of Life status. These products are no longer receiving detection updates to protect against malware. You must upgrade to a more recent version in order to be protected against threats.

  1.  Open the main program window by double-clicking the ESET icon  in your Windows notification area.

Figure 4-3
Click the image to view larger in new window

  1.  Click HelpAbout.

Figure 4-4
Click the image to view larger in new window

  1. The product version will be displayed in the About window below the product name.

Figure 4-5


 

 

Additional resources