Issue
- Users can install ESET Mobile Security for Android on tablet devices
- Some features, options, and devices are not supported on all tablet devices
- Known Issues
Solution
To install ESET Mobile Security for Android, your device must meet the system requirements. ESET Mobile Security for Android includes some (cellular-based) features that are only available on Android smartphones. Though ESET does provide support for tablet devices such as the Kindle Fire, the following limitations apply:
- For devices that only access the internet using Wi-Fi (no cellular internet connectivity), the functionality of ESET Mobile Security is limited to Antivirus, Anti-Theft Web portal, Anti-Phishing, Security Audit, and Security Report. The unsupported features include SIM Guard and Call Filter
- ESET does not provide support for rooted Android devices
- Call Interceptor is not supported (no calling on tablets)
- Find my Device is not supported on tablets without GPS
Known Issues
- On Kindle HDX devices (3rd Gen), selecting the option “Unknown sources” using the ESET Security Audit feature will redirect to an incorrect location in the device settings.
- Solution: You can manually access the correct location by going to Settings → Applications.
