[KB8147] Opt-out from auto-updates in the latest version of ESET PROTECT (8.x – 10.x) and ESET PROTECT Cloud


ESET PROTECT User Permissions

This article assumes that your ESET PROTECT user has the correct access rights and permissions to perform the tasks below.


If you are still using the default Administrator user, or you are unable to perform the tasks below (the option is  grayed out), see the following article to create a second administrator user with all the access rights (you only need to do this once): Create a second administrator user in ESET PROTECT


  • Create a new policy to opt-out from auto-updates
  • See our Online Help topic for frequently asked questions related to auto-updates



The opt-out from auto-updates feature policy is available only in ESET PROTECT 9.x and later and ESET PROTECT Cloud and later.

See the ESET business products that support auto-updates.

  1. Open the ESET PROTECT or ESET PROTECT Cloud Web Console in your web browser and log in.

  2. Click Policies New policy.

Figure 1-1
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  1. Type a name for the new policy (in this example, Disable auto-updates) in the Name field. The Description field is optional.

Figure 1-2
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  1. Click Settings, select Auto-updates from the drop-down menu and then click the grey circle next to the Auto-updates to activate the setting (the circle will turn blue).

Figure 1-3a
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Force the policy setting

You can also use the force flag (click the grey lightning icon) to ensure that other policies applied later will not overwrite this setting. The force flag will turn red and the setting will be forced by this policy.

Figure 1-3b
  1. Click Assign Assign.

Figure 1-4
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  1. Select the check boxes next to each static or dynamic group that you want this policy assigned to and click OK.
Figure 1-5
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  1. Click Finish to save your policy. Your policy settings will be applied to the target groups or client computers.