[KB8147] Opt-out from auto-updates via ESET PROTECT and ESET PROTECT On-Prem policy

Issue

Required user permissions

This article assumes that you have the appropriate access rights and permissions to perform the tasks below.

If you use the default Administrator user or are unable to perform the tasks below (the option is unavailable), create a second administrator user with all access rights.

  • Create a new policy in ESET PROTECT or ESET PROTECT On-Prem to opt-out from auto-updates

Solution

Auto-updates in ESET PROTECT and ESET PROTECT On-Prem

See the Configure automatic application updates Online Help topic for more information and configuration options related to auto-updates. ESET business applications that support auto-updates

Disabling auto-updates does not apply to security and stability updates that are installed automatically, regardless of the set version or the auto-updates setting state. See What are the different ESET application update and release types?

  1. Create a policy in ESET PROTECT or ESET PROTECT On-Prem.

  2. In the Settings section, select Common features from the drop-down menu, click Update, and click the Apply icon (grey dot icon) next to the Auto-updates toggle (ensure the toggle is disabled).

    Force the policy setting

    In the Settings section, select Common features from the drop-down menu, click Update, and click the Force icon (grey lightning icon) next to the Auto-updates toggle (ensure the toggle is disabled). The Force icon will turn red and the setting will be forced by this policy, preventing other policies from changing the setting.