[KB8147] Opt-out from auto-updates in the latest version of ESET PROTECT and ESET PROTECT On-Prem


Required user permissions

This article assumes that you have the appropriate access rights and permissions to perform the tasks below.

If you use the default Administrator user or are unable to perform the tasks below (the option is unavailable), create a second administrator user with all access rights.

  • Create a new policy to opt-out from auto-updates
  • See the Online Help topic Configure automatic product updates for more information and configuration options related to auto-updates


Available in ESET PROTECT and ESET PROTECT On-Prem version 9.x and later

The opt-out from the auto-updates feature policy is available only in ESET PROTECT and ESET PROTECT On-Prem 9.x and later.

See the ESET business products that support auto-updates.

Disabling auto-updates does not apply to security and stability updates that are installed automatically regardless of the set version or the auto-updates setting state. See What are the different ESET product update and release types?

  1. Open the ESET PROTECT On-Prem or ESET PROTECT Web Console in your web browser and log in.

  2. Click Policies New policy.

    Figure 1-1
  1. Type a name for the new policy (in this example, Disable auto-updates) in the Name field. The Description field is optional.

    Figure 1-2
  1. Click Settings → Update (located under Common features in the "Select product" drop-down menu) and then click the Auto-updates toggle to disable auto-updates. 

    Figure 1-3a
Force the policy setting

You can also use the force flag (click the grey lightning icon) to ensure that other policies applied later will not overwrite this setting. The force flag will turn red and the setting will be forced by this policy.

Figure 1-3b
  1. Click Assign Assign.

    Figure 1-4
  1. Select the check boxes next to each static or dynamic group that you want this policy assigned to and click OK.

    Figure 1-5
  1. Click Finish to save your policy. Your policy settings will be applied to the target groups or client computers.