[KB3158] Activate and set up Anti-Theft in your ESET Windows product



What is Anti-Theft? Our personal devices are constantly at risk of being lost or stolen. If your device is ever lost or stolen, ESET Anti-Theft allows you to monitor usage and track your missing device anywhere in the world by using IP address localization. ESET Anti-Theft not only helps you track and retrieve your missing device, but it also protects your personal data.

How does Anti-Theft work? Once installed on your device, your ESET product integrates with the ESET Anti-Theft web interface. Use your my.eset.com account to manage the state of your device and trigger monitoring if the device is ever lost or stolen. When a device is declared lost or stolen, your ESET product automatically begins relaying information from your device to your account, no matter where in the world your device is. Any time your missing device accesses the internet, your ESET product sends updated screenshots, webcam images and GPS coordinates to the Anti-Theft web interface.


Getting started with ESET Anti-Theft: Step 1 of 4 | Optimization

Set up Anti-Theft protection in ESET Mobile Security for Android

Activate Anti-Theft on your device and create a new my.eset.com account

  1. Open the main program window of your ESET Windows product.

  2. Click Setup → Security tools.
Figure 1-1
  1. Click the slider bar next to Anti-Theft to activate it.
Figure 1-2
  1. Click Create account.
Figure 1-3
  1. Type your email address and the password you will use to log in to your my.eset.com account in the appropriate fields. Do not lose this password, you will need it to access the Anti-Theft portal. Select the check box next to I agree to ESET Terms & Conditions and click Create new account.
Figure 1-4
  1. Type a name for your device and click Continue.
Figure 1-5
  1. Anti-Theft is activated and your device is associated with your Anti-Theft account on the anti-theft.eset.com portal. Click Close.
Figure 1-6
  1. The ESET Anti-Theft portal window will open automatically. If it does not, visit anti-theft.eset.com and log in. In the Anti-Theft portal window, click Optimization.
Figure 1-7
  1. Click Create Phantom account. The phantom account helps you to recover your device should it ever become lost or stolen. The phantom account is required to fully utilize all of the Anti-Theft features.
Figure 1-8
  1. Click Create Phantom account. The default phantom account name is "John". It is not necessary to change the Phantom account name. 
Figure 1-9
  1. After creating the Phantom account, your Anti-Theft account is fully optimized. Your device will be shown as Not missing.
Figure 1-10
  1. This device is associated to your my.eset.com account and ESET Anti-Theft is enabled. All devices associated with your my.eset.com account are accessible from the Anti-Theft tab of the my.eset.com web portal. Click View details to manage a device's status, activity, diagnostics, messages and other settings. For more information about my.eset.com, visit the Welcome to ESET Anti-Theft Knowledgebase article.