[KB2811] Enable or disable HIPS in ESET products

Issue

Solution

"HIPS is inactive" and "Anti-Stealth is non-functional" messages

If you are receiving these error messages, HIPS has been disabled. Re-enable HIPS and stop these messages from appearing.

Disable HIPS protection for troubleshooting purposes

Only disable HIPS for troubleshooting

You should only disable HIPS if instructed by ESET technical support, or for troubleshooting purposes. When you have finished troubleshooting, be sure to re-enable HIPS protection.

  1. Open the main program window of your Windows ESET product.

  2. Press F5 to access Advanced setup.

  3. Click Detection Engine HIPS, and click the slider bar to deselect Enable HIPS.

    Figure 1-1
  4. Click OK.

    Figure 1-2
  5. Restart your computer. HIPS will be completely disabled after your computer finishes restarting. The ESET program window will display a red border to indicate that maximum protection is not ensured and your computer is vulnerable to threats. Be sure to re-enable HIPS after you finish troubleshooting.


Enable HIPS protection

When you are finished troubleshooting:

  1. Open the main program window of your Windows ESET product.

  2. Click Enable HIPS.

Figure 2-1
  1. Click the slider bar to Enable HIPS.

    Figure 2-2
  2. Click OK and restart your computer for the changes to take effect. When your computer has finished restarting, maximum protection will be restored and your computer will be fully protected.

    Figure 2-3