[KB3631] Install ESET Endpoint Security for Android

Issue

  • You want to install ESET Endpoint Security for Android on your mobile device 

Solution

ESET PROTECT users: Perform these steps in ESET PROTECT Read more about the installation instructions using ESET PROTECT.

  1. On your Android device, navigate to the ESET Endpoint Security for Android on Google Play Store.

  2. Tap Install.

Figure 1-1
  1. After the application has been downloaded and installed, tap Open.

Figure 1-2
  1. Tap Admin setup.

Figure 1-3
  1. Select your preferred language and your country. Select the check box if you want to share application data to help improve ESET products and tap Accept.

Figure 1-4
  1. Read the User consent and tap Accept. If you do not agree, tap Decline to cancel the installation.

Figure 1-5
  1. To configure ESET Endpoint Security to use in a managed environment with ESET PROTECT, tap Yes, manage remotely. If you do not want to manage the device remotely, tap No, just protect.

Figure 1-6
  1. Tap Continue to enable permissions for ESET Endpoint Security for Android.

    Permission settings for Android 6 (Marshmallow)

    If you receive the message "Screen overlay detected" after granting permissions in your ESET mobile product for Android, see our Knowledgebase article to resolve the issue.

Figure 1-7
  1. Tap While using the app.
Figure 1-8
  1. Tap Allow.
Figure 1-9
  1. Tap Continue.
Figure 1-10
  1. Tap the slider bar next to ESET Endpoint Security.
Figure 1-11
  1. Tap Continue.

Figure 1-12
  1. Tap ESET Endpoint Security.
Figure 1-13
  1. Tap the slider bar next to Allow access to all files to enable it.
Figure 1-14
  1. To activate your product directly using your License key, tap License key. To activate your product using your ESET Business Account, tap ESET Business Account.
Figure 1-15
  1. Depending on which option you selected in step 16, follow the steps below to activate your product using the License key or ESET Business account.

License key
  1. Type your License key, tap Activate and proceed to step 18.

Figure 1-16
ESET Business Account
    1. Type your ESET Business Account login credentials (email and password) and tap Login.
Figure 1-17
    1. Select the Business Account license that you want to use.
Figure 1-18
    1. Tap Activate and proceed to step 18.
Figure 1-19
  1. Type the admin password that will control access to settings on your Android device into both fields and tap Create.
Figure 1-20
  1. Tap Enable.
Figure 1-21
  1.  In the Activate device admin app overview screen, tap Activate.
Figure 1-22
  1. Tap Continue.
Figure 1-23
  1. Tap ESET Endpoint Security.
Figure 1-24
  1. Tap the slider bar next to Allow usage tracking to allow it.
Figure 1-25
  1. Tap Allow.
Figure 1-26
  1. Select your preferred setting for the detection of potentially unwanted applications and tap Next.
Figure 1-27
  1. Tap Finish.
Figure 1-28
  1. After successful activation, the ESET Endpoint Security home screen will display "You are protected".

Figure 1-29

Zusätzliche Hilfestellung