[KB146] Uninstallers (removal tools) for common Windows antivirus software

Issue

Details


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It is important that any previously installed antivirus software is uninstalled from your system before installing your ESET product. If you experience issues using any of the tools below, contact the appropriate vendor for assistance.


Solution

macOS users | Android users

ESET AV Remover tool

The ESET AV Remover tool can remove almost any antivirus software previously installed on your system. Download the appropriate ESET AV Remover below and save the file to your desktop. If you do not know which version to use, find your system specifications.

If the ESET AV Remover tool is unsuccessful, or unable to identify the program installed, it will direct you back to the list of manual antivirus uninstallers.


List of manual antivirus uninstallers

  1. Click the link associated with the antivirus software currently installed on your machine and follow the prompts or instructions on the corresponding vendor's website.

  2. When the uninstallation process is complete, restart your computer.

  3. Install your ESET product.

*ESET does not take responsibility for any damages or loss of data caused by or during the uninstallation of any antivirus software.


A - B - C - D - E - F - G - K - L - M - N - P - Q - S - T - V - W - Z 

A

Avast http://www.avast.com/uninstall-utility
AVG http://www.avg.com/us-en/utilities
Avira http://www.avira.com/en/support-for-free-knowledgebase-detail/kbid/88


B

BitDefender http://www.bitdefender.com/support/How-to-uninstall-Bitdefender-2015-1323.html
BullGuard http://www.bullguard.com/support/product-guides/bullguard-internet-security-guides-12/getting-started/uninstalling-bullguard.aspx


C

Comodo Internet Security https://support.comodo.com/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=298
CounterSpy http://www.google.com/#q=counterspy+uninstall
Cyber Defender Early Detection Center http://www.ustechsupport.com/faq.html#q4


D

Dr. Web https://support.drweb.com/support_wizard/?lng=en
(Only registered Dr. Web users can access support content)


E

eScan http://www.microworldsystems.com/download/tools/esremove.exe
ESET /kb2788/


F

Forefront Client Security https://support.microsoft.com/en-in/help/2834133/the-removal-of-the-endpoint-protection-client-is-unsuccessful-for-fore
Forefront Endpoint Protection  https://technet.microsoft.com/en-us/library/gg477040.aspx
FRISK F-PROT Antivirus for Windows http://www.f-prot.com/support/windows/fpwin_faq/25.html
F-Secure

ftp://ftp.f-secure.com/support/tools/uitool/UninstallationTool.zip
http://community.f-secure.com/t5/Security-for-PC/How-do-I-uninstall-the-product/ta-p/15384



G

G Data https://www.gdatasoftware.co.uk/?eID=PushFile&dl=f4b2f2fd23%3AAFEIBgU%3D


K

Kaspersky http://support.kaspersky.com/common/service.aspx?el=1464
K7 Total Security https://apps.k7computing.com/Tools/dl/free-tools/K7RT.exe


L

LavaSoft http://www.lavasoftsupport.com/index.php?showtopic=28


M

Malwarebytes http://www.malwarebytes.org/mbam-clean.exe
McAfee http://download.mcafee.com/molbin/iss-loc/SupportTools/MCPR/MCPR.exe
Microsoft Diagnostics and Recovery Toolset (DaRT) https://docs.microsoft.com/en-us/microsoft-desktop-optimization-pack/dart-v10/how-to-change-repair-or-remove-dart-10
Microsoft Security Essentials http://support.microsoft.com/kb/2435760


N

Norman Virus Control/Norman Security Suite

https://support.avg.com/SupportArticleView?l=en&urlName=How-to-completely-remove-Norman-Security-Suite-from-your-computer

http://www.norman.com/home_and_small_office/help_support/removing_norman_security_suite

Norton (Symantec) http://liveupdate.symantecliveupdate.com/upgrade/RnR/NRnR.exe
Norton Security Scan Uninstall Norton Security Scan


P

Panda Uninstall from Add/Remove programs in Windows settings.
Panda Cloud Internet Protection Uninstall from Add/Remove programs in Windows settings.


Q

Quick Heal http://www.quickheal.com/prod-rem


S

Sophos http://www.sophos.com/support/knowledgebase/article/11019.html
Spybot Search & Destroy http://www.safer-networking.org/faq/how-to-uninstall-2/
System Center Configuration Manager https://technet.microsoft.com/en-us/library/bb694276.aspx
System Center Endpoint Protection https://opbuildstorageprod.blob.core.windows.net/output-pdf-files/en-us/Win.sccm/live/protect.pdf


T

Trend Micro
Trend Micro Titanium
https://esupport.trendmicro.com/en-us/home/pages/technical-support/1105809.aspx
Trend Micro Worry-Free Business Security Agent https://success.trendmicro.com/solution/1056867-manually-uninstalling-the-security-agent-sa-in-worry-free-business-security-wfbs#


V

Vipre (Sunbelt Software) http://kb.threattracksecurity.com/articles/SkyNet_Article/How-to-Uninstall-VIPRE-Antivirus-and-VIPRE-Internet-Security


W

Webroot http://www.webroot.com/prodCheck/?pc=64150&origrc=1&oc=221&mjv=7&mnv=0&rel=6&bld=38&lang=en&loc=AUS&kc=ppc%60lkik^^afhgpewgfa&opi=2&omj=6&omn=1&osl=en&errid
Windows Defender /kb2390/
Windows Intune https://gallery.technet.microsoft.com/Uninstall-the-Intune-b42111d1
Windows Security Essentials http://support.microsoft.com/kb/2435760


Z

Zone Alarm https://support.zonealarm.com/hc/en-us/sections/115000477272-Removal-Uninstall

Unable to find my antivirus software in the list

If your program is not in the list above, you must use the Control Panel to uninstall your program.

  1. Start your computer in Safe mode.

  2. Press the Windows key + R , type appwiz.cpl and click OK.

  3. Select the applicable program and click Uninstall.

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