Running two antivirus products on the same computer can degrade performance and cause system instability. It is important that any previously installed antivirus software is uninstalled from your system before installing your ESET security product.
ESET Cyber Security:
If you are still unable to resolve your issue, contact ESET Technical Support.
*ESET does not take responsibility for any damages or loss of data caused by or during the uninstallation of any antivirus software.