Solution
Windows users: Uninstallers (removal tools) for common Windows antivirus software
Running two antivirus products on the same computer can degrade performance and cause system instability. It is important that any previously installed antivirus software is uninstalled from your system before installing your ESET security product for macOS.
Uninstall instructions
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Click the link associated with the antivirus software currently installed on your system and follow the prompts or instructions on the website.
For troubleshooting purposes, follow the instructions to uninstall or reinstall ESET Cyber Security.
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After uninstallation is complete, restart your computer.
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Proceed with installing your ESET security product for macOS.
Need further assistance? Contact ESET Technical Support.
*ESET does not take responsibility for any damages or loss of data caused by or during the uninstallation of any antivirus software.