[KB6766] Exclude files or folders on endpoints from Real-time scanning using ESET Security Management Center (7.x)
Issue
- File-level scanning of some email servers, backup software, Customer Relationship Management (CRM) software, etc. causes abnormal system behavior
- Use ESET Configuration Editor to create a configuration that excludes specific applications or folders from Real-time scanning
Solution
Endpoint users: Perform these steps on individual client workstations
View permissions needed for least privilege user access
A user must have the following permissions for each affected object:
Once these permissions are in place, follow the steps below.
- Open ESET Security Management Center Web Console (ESMC Web Console) in your web browser and log in.
- Click Policies and select your policy for client computers.
- Click Actions→ Edit.
Figure 1-1
- Click Settings, click Detection Engine > Exclusion and then click Edit next to Performance exclusions.
Figure 1-2
- Click Add, type the directory that you want to exclude from scanning into the field Path and add a comment for the exclusion in the Comment field. Click OK. Make sure the filepath for your exclusion is in the correct format, for example "C:\Users\[username]\Documents\file.exe".
Figure 1-3
- Click Save when you are finished adding exclusions.
- Click Finish to save your changes.
Last Updated: Mar 23, 2020
