[KB6584] Change your ESET Windows home product

Issue

  • "Your license allows you to install a product with more features" is displayed during installation

Details

A license for ESET Smart Security Premium can also activate ESET Internet Security or ESET NOD32 Antivirus. ESET Smart Security has been re-branded ESET Internet Security with the release of version 11. You can change products at any time, or use this license to activate ESET NOD32 Antivirus. A license for ESET Internet Security can also activate ESET NOD32 Antivirus. A license for ESET Multi-Device Security can activate ESET Internet Security or ESET NOD32 Antivirus using this procedure. It can also be used to activate ESET Mobile Security for Android, ESET Parental Control for Android or ESET Cyber Security for macOS using normal activation. 

Solution

ESET Live Installer will automatically install the ESET product that you downloaded. You have the option to select a different product during or after installation.

Change products during installation

  1. After entering your License Key, click Change product.
Figure 1-1
  1. Select the product you want to install and click Continue
Figure 1-2
  1. Click Finish Change. If you are changing to a product with fewer security features, review the pop-up message, and click Continue → Finish Change.

Version 13.x users: Click Restart later or Restart now. Your product will change following the restart.

Figure 1-3

Change products after installation

  1. Open the main program window of your Windows ESET product.

  2. Click Help and support and then click Change product.

Figure 2-1
  1. Select the product you want to change to and click Continue.

Figure 2-2
  1. Click Finish Change. If you are changing to a product with fewer security features, review the pop-up message, and click Continue → Finish Change.

Version 13.x users: Click Restart later or Restart now. Your product will change following the restart.

Figure 2-3