Issue
- Unable to use the CTRL + ALT + Delete command while using LogMeIn to access computers remotely
- HIPS prevents the CTRL + ALT + Delete command from working
Solution
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Press the F5 key to open Advanced setup.
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Click Detection engine → HIPS. Next to Rules, click Edit.
Figure 1-1 -
Click Add.
Figure 1-2 -
In the Rule name field, type the app name, enable the Applications toggle and click Next.
Figure 1-3 -
Select Specific applications from the drop-down menu and click Add.
Figure 1-4 -
Click the browse icon. Navigate to and select the applicable app. For newer versions of LogMeIn, the location may be found here:
C:\Program Files (x86)\LogMeIn\x64\LogMeInRC.exe. Click Open → OK.
Figure 1-5 -
Click Next.
Figure 1-6 -
Enable the All application operations toggle and click Next.
Figure 1-7 -
Click Finish → OK → OK.
