[KB6120] ESET blocking CTRL + Alt +Del command in LogMeIn


  • Unable to use Ctrl+Alt+Delete command while using LogMeIn to remotely access computers
  • HIPS prevents Ctrl+Alt+Delete command from working


  1. Open ESET Smart Security or ESET NOD32 Antivirus.
  2. Press the F5 key to open Advanced setup.
  3. Expand Antivirus, click HIPS and click the Edit button for Rules.
    Fig. 1-1
  4. Select Add.
    Fig. 1-2
  5. Enter the Application name for Rule Name and toggle Applications on. Click Next. Fig. 1-3
  6. Select Specific applications from the drop-down menu and click Add.
    Fig. 1-4
  7. Click the browse icon and navigate to the application you want to create the rule for, select the application and then click Open.
    Fig. 1-5
  8. Click OK and click Next.
    Fig. 1-6
  9. Toggle All Application Operations on and click Next, then Finish. Click OK twice to exit Advanced Setup.
    Fig. 1-7

Assistance supplémentaire