Issue

• After completing the installation, you may be prompted to select Untrusted network or Trusted network.
• Change the firewall protection mode of your computer in the network
• New network connection detected in ESET Windows home product
• Disable Network connection found notifications

Solution

Mac users ESET Cyber Security Pro

Change the firewall protection mode of your computer

Your ESET product will automatically use your computer's Windows network setting to determine if you are using an untrusted or a trusted network to determine the appropriate firewall protection levels. To change your firewall protection level for a given network, follow the instructions below.

1. Open the main program window of your Windows ESET product.

2. Click Setup → Network protection.

2. Click Connected networks.

3. Click Trusted network or Untrusted network below the network you want to modify. Select Yes for Trusted network or No for Untrusted network.

Network connection modes

There are two firewall protection modes you can select from in the Network connection found window:

• No for Untrusted network: Files and folders on your system are not shared with or visible to other users on the network and sharing of system resources is deactivated. We recommend using this setting when accessing wireless networks.
   
• Yes for Trusted network: Your computer and shared files stored on your computer are visible to other network users, and system resources are accessible to other users on the network. We recommend using this setting when accessing a secure local network.

Disable Network connection found notifications

If you are operating in an environment where all subnets have been configured for sharing, you can disable the Network connection found dialog so that it does not display each time a new network is detected.

1. Open the main program window of your Windows ESET product.

2. Press the F5 key to open Advanced setup.

3. Click Network Protection and expand Basic → Known Networks.

4. Select Use Windows setting or Mark as public depending on your preference and click OK.