[KB3717] How do I rename a computer in ESET Remote Administrator? (6.x)

Issue

ESET business product no longer supported

This content applies to an ESET product version that is currently in End of Life status and is no longer supported. This content is no longer updated. 

For a complete list of supported products and support level definitions, review the ESET End of Life policy for business products.

Upgrade ESET business products.

  • Two different client computers show up in ESET Remote Administrator under the same name
  • Duplicate computer names in ESET Remote Administrator

Solution

  1. Open ESET Remote Administrator Web Console (ERA Web Console) in your web browser and log in.
     
  2. Click Computers and select the group containing the duplicate entries.
     
  3. Click the computer you want to modify and select Details from the context menu.

    Figure 1-1
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  4. Enter a new name in the Name field and click Save.

    Figure 1-2
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  5. The updated name will appear next to the computer.

Figure 1-3
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