Issue
- Update your ESET eStore credit card information
- Update your ESET eStore account information
- Manage auto-renewal settings for ESET subscriptions
Solution
Update your ESET eStore credit card information
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Log in to ESET eStore. Click the correct country link and log in using your username or subscription ID.
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Click Subscription management in the top left corner of the web page.
Figure 1-1 -
Click Verify with your email. You cannot turn off the Auto-renewal without verification.
Figure 1-2 -
Click Send. The authentication link will be sent to your email address.
Figure 1-3
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Open the verification email and click Verify email.
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Click Edit in the Payment details section.
Figure 1-4 -
In the Change payment method section, you can change the payment method. Select Credit/debit card and click Edit to change the credit card information.
Figure 1-5 -
In the Card Details section, type the credit card details into respective fields and click Confirm.
Figure 1-6 -
You will be notified that auto-renewal has been turned on. Click OK.
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Next to the Billing in the Payment details, you can see a notification that the update of your payment details is being processed.
Figure 1-7 -
When you log in to ESET eStore next time, you can see the updated credit card information.
Figure 1-8
Update ESET eStore account information
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Log in to ESET eStore. Click the correct country link and log in using your username or subscription ID.
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Click Edit contact details to change your information in the respective sections. You need to verify your email address before making any changes.
Figure 2-1
