[KB7729] Stop or restart the ESET PROTECT Server service

Issue

Solution

Use caution when restarting ESET PROTECT On-Prem services

Always be careful when restarting the ESET PROTECT Server service or other ESET PROTECT On-Prem services. This action can:

  • affect other users using the ESET PROTECT Server
  • interrupt running server tasks or postpone their execution (especially if throttling is used)
  • lead to loss of unsaved settings or other unsaved information
  • cause additional CPU and network load

Restart ESET PROTECT On-Prem services only if necessary.

Restart ESET PROTECT Server service on Windows systems

  1. Click Start → Run, type services.msc and click OK.

  2. Right-click the ESET PROTECT Server service in the Services window and click Restart in the context menu. To stop the service, click Stop.

Restart other ESET PROTECT On-Prem services

You can also modify (restart, stop, start) other ESET PROTECT On-Prem services.


Restart ESET PROTECT Server service on Linux systems

Root privileges are required

Root privileges are required to run the command successfully. Use sudo or log in as root.

Different Linux distributions use various commands to start and restart services. Some distributions provide GUI tools for this purpose (for example, bum).

The most common commands for service management among Linux distributions are:

  • systemctl
  • service

To restart the ESET PROTECT Server on a Linux system, open terminal, stop the ESET PROTECT Server service, and then start it using the commands below:

systemctl stop eraserver
systemctl start eraserver

or

service eraserver stop
service eraserver start
Restart other ESET PROTECT On-Prem services

These examples can be modified to restart/start/stop other ESET PROTECT On-Prem services (for example, eraagent). To view a list of running programs, run top or htop (exit the program by typing q). If you want to find out which ESET PROTECT On-Prem components are running, run htop and press the F3 key to search for the keyword era.