[KB3006] What do I do with my ESET product license files? (5.x)

Solution

ESET business product no longer supported

This article applies to an ESET product version that is currently in End of Life status and is no longer supported. The content in this article is no longer updated. 

For a complete list of supported products and support level definitions, review the ESET End of Life policy for business products.

Upgrade ESET business products.

The .lic file contains the license expiration date and number of workstations for which the license is valid, and is necessary in order for your product to function properly. You will be emailed your license files after the order has been processed for your ESET server/endpoint product(s).

I use ESET Mail Security for Microsoft Exchange

To import your license file(s) into your ESET server/endpoint product(s), click the link below that corresponds to your ESET product: 

If you do not use ESET Remote Administrator to manage your network

Perform these steps on individual client workstations.

ESET Remote Administrator

  1. Open the email containing your nod32.zip file for ESET Remote Administrator (ERA).

  2. Right-click the file and click Save As....

  3. Save the file to the Desktop of the computer where ERA is installed.

  4. You will be prompted to add the license file when installing ERA. Click Browse... then navigate to the nod32.zip file located on the Desktop of your ERA machine and click Open



    Figure 1-1

  5. If ERA is already installed on the machine, open the ESET Remote Administrator Console by clicking StartAll ProgramsESETESET Remote Administrator Console.

  6. Click ToolsLicense Manager...Browse



    Figure 1-2

  7. To add your license file, navigate to the nod32.zip file located on the Desktop of your ERA machine and click OpenOK.

Change your ERA username and password

After renewing your license, do not forget to change your ERA username and password in the ESET Remote Administrator Console. To do so, click Tools → Server Options Updates, change the Update username and Update password fields and then click OK

ESET Endpoint Security or ESET Endpoint Antivirus (for mirror configuration only)

Mirror configuration only!

Only complete the steps below if you are configuring a client workstation to function as a mirror for update distribution. Adding the .lic file will add the Mirror tab in ESET Endpoint Security and ESET Endpoint Antivirus, allowing you to configure them as mirrors.

  1. Open the email containing your nod32.zip file for ESET Endpoint Security or ESET Endpoint Antivirus.

  2. Right-click the file and click Save As.

  3. Save the file to the Desktop of your machine.

  4. From your Desktop, right-click the nod32.zip file and click Extract All.... Save the extracted files to the Desktop.

  5. Open the main program window by double-clicking the ESET icon  in your Windows notification area or by clicking Start → All Programs → ESET → ESET Endpoint Security or ESET Endpoint Antivirus.

  6. Press F5 to open the Advanced Setup window.

  7. In the Advanced Setup tree expand Tools and click Licenses, and then click Add



    Figure 1-3
    Click the image to view larger in new window

  8. To add your license file, navigate to the nod32.lic file located on the Desktop of your machine and click OpenOK

    .lic files only

    Be sure the file you select has the .lic extension, as your ESET product will not recognize a.zip file in this situation.

 

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