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Alert: Network connection lost after upgrading to macOS 15 with ESET macOS product v6

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[KB3195] Restore a quarantined file in ESET small office and home products for Windows
Issue Access a file that has been quarantined by ESET A file that you know to be safe has been quarantined by ESET Details Click to expand If your ESET product has quarantined a file you know to be safe, you must manually exclude the file from the Real-time and On-demand scans to preve...
[KB3314] Resolve MS Outlook email errors using ESET Windows home products
Issue Your ESET Windows home product is preventing you from sending Microsoft Outlook emails Solution Begin with Section I and only continue to Section II if the issue is not resolved. Disable Sent email scanning Remove Email Client Integration I. Disable Sent email scanning Ope...
[KB7832] Create a second administrator user in ESET PROTECT or ESET PROTECT On-Prem
Issue Create a new user and grant access rights and permissions You are unable to perform an ESET PROTECT or ESET PROTECT On-Prem task because the option is unavailable Details Click to expand Access rights in ESET PROTECT or ESET PROTECT On-Prem allow you to define which objects a given ...
[KB3403] Configure my authentication endpoint for use with ESET Secure Authentication
Issue Configure ESET Secure Authentication (ESA) for use with your authentication endpoint Client does not validate user name and password Client validates username and password Use the Access-Challenge feature of RADIUS Client does not validate username and password - avoid compound Sam...
[KB3158] Activate Anti-Theft and create a phantom account in your ESET Windows product
Issue Activate Anti-Theft on your device Create a Phantom account Set up Anti-Theft protection in ESET Mobile Security for Android Details Click to expand What is Anti-Theft?Personal devices are constantly at risk of being lost or stolen. If your device is ever lost or stolen, ESET Anti-...
[KB2373] Activate your complimentary ESET license
Issue You received a complimentary ESET license card Solution Before downloading and installing your ESET software, you need to activate your license to receive your Username and Password. Remove any antivirus software Remove any other antivirus software from the syst...
[KB6208] Certificate validation fails when installing or activating my ESET product
Issue Received an ECP.20031 error during ESET installation Install required certificates after ESET installation and before ESET product activation Troubleshooting Solution This error is caused by outdated or insufficient security certificates encountered during installation or activa...
[KB8061] ESET Server Security for Microsoft Windows Server FAQ
Solution What's new in the latest version of ESET Server Security for Microsoft Windows Server? | System Requirements | Download, install and activate | Windows Server Core | Changelog and Known Issues ESET File Security for Microsoft Windows Server renamed ESET File Security for Microsoft Wind...
[KB3287] ESET Secure Authentication FAQ
Solution What is ESET Secure Authentication On-Prem?ESET Secure Authentication On-Prem (ESA) is a mobile-based solution that uses two-factor, one-time password (2FA OTP) authentication for accessing a company’s Virtual Private Network (VPN) and Microsoft Web Applications (such as Outlook Web App)...
[KB3728] ESET Remote Administrator for Linux—Installation troubleshooting (6.x)
Issue CentOS 7 End of Life CentOS 7 will reach End of Life on June 30, 2024. ESET PROTECT On-Prem installed on CentOS 7 machines and ESET PROTECT Virtual Appliance will require a migration. For more information, refer to the ESET End of Life microsite. Common error messages and solutions ...

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