[KB8286] ESET PROTECT Mobile Device Management component is scheduled for End of Life

Issue

Solution

The last supported release of the on-premises MDM component for ESET PROTECT is version 10.0.14.0.

Important dates

  • November 10, 2022: The release date of the last supported version of the on-premises MDM component for ESET PROTECT (version 10.0.14.0) 
  • End of 2022 - December 31, 2023: The MDM component of ESET PROTECT is in Limited Support status until December 31, 2023 
  • Beginning of 2024: The MDM component of ESET PROTECT reaches End of Life status

MDM End of Life only affects on-premises ESET PROTECT users

The Mobile Device Management component for ESET PROTECT Cloud (CMDM) will continue to be fully supported. If you want to continue using Mobile Device Management from the ESET Management console, migrate from on-premises ESET PROTECT MDM to ESET PROTECT Cloud CMDM.

Continuation of protection

ESET Endpoint Security for Android will be fully supported after the MDM component reaches End of Life status and will provide full protection on all applicable endpoints/mobile devices. However, the management of such devices is not guaranteed after the MDM End of Life date. To maintain the functionality of all endpoints/mobile devices managed by MDM, migrate to CMDM.

Management of ESET PROTECT MDM for iOS & iPadOS will be functional within the limits of the End of Life policy. To maintain full functionality, migrate to CMDM.

Migrate from MDM to CMDM

You must manually unenroll all devices from the on-premises MDM versions and re-enroll all devices to ESET PROTECT Cloud CMDM.

If you are in a situation where you require a license upgrade to a cloud license, contact your local ESET partner to learn more about our cloud subscriptions.