[KB8177] Manage older unsupported Windows operating systems using ESET PROTECT (8.x – 10.x)
Issue
- Manage computers with earlier unsupported operating systems (for example, Windows Vista or Windows XP) in ESET PROTECT
Solution
If you use ESET PROTECT and want to manage computers running unsupported operating systems, follow the instructions below:
- Create a dynamic group template for computers running ESET Management Agent 8.0
- Assign computers running ESET Management Agent 8.0 to a dynamic group
- Download and install ESET Management Agent on your computers
- Install security products via a software install task
I. Create a dynamic group template for computers running ESET Management Agent 8.0
-
Open the ESET PROTECT Web Console in your web browser and log in.
-
Click More → Dynamic Group Templates → New Template.
Figure 1-1
Click the image to view larger in new window -
Type a Name for your Dynamic Group Template and click Continue.
Figure 1-2
Click the image to view larger in new window -
Click Add Rule.
Figure 1-3
Click the image to view larger in new window -
Expand Installed software, select Application name and click OK.
Figure 1-4
Click the image to view larger in new window -
Click Add Rule, expand Installed software, select Application version and click OK.
-
Click the empty field next to Application name and select ESET Management Agent.
Figure 1-5
Click the image to view larger in new window -
Click the empty field next to Application version, type
8.0and then click Finish.
Figure 1-6
Click the image to view larger in new window
Assign computers running ESET Management Agent 8.0 to a dynamic group
Create a new Dynamic Group under the All Static Group and assign to it the Dynamic Group Template created in the previous section.
-
Click Computers, click the gear icon and click New Dynamic Group.
Figure 2-1
Click the image to view larger in new window -
Type a Name for your Dynamic Group and click Continue.
Figure 2-2
Click the image to view larger in new window -
Click Choose Existing.
Figure 2-3
Click the image to view larger in new window -
Select the check box next to the Dynamic Group you created and click OK.
Figure 2-4
Click the image to view larger in new window -
Click Finish.
Figure 2-5
Click the image to view larger in new window -
To view the list of computers in this Dynamic Group, click Computers and click the Dynamic Group. If the group includes computers running supported operating systems, manually upgrade them to the latest version of ESET Management Agent.
-
If some of your computers do not show in ESET PROTECT, download and install ESET Management Agent version 8.0 on those computers to add them to the dynamic group in ESET PROTECT.
III. Download and install ESET Management Agent on your computers
-
Download ESET Management Agent 8.0 for Windows:
-
Install the Agent locally on the computers you want to manage. The computers will show in ESET PROTECT Web Console the next time you log in.
Alternatively, if you need to install the Agent on several computers, you can generate a configuration script and deploy the Agent locally with the script in the same folder.
IV. Install security products via a software install task
-
Open the ESET PROTECT Web Console in your web browser and log in.
-
Click Tasks → New → Client Task.
Figure 3-1
Click the image to view larger in new window -
Type a Name for your task. In the Task drop-down menu select Software Install and click Continue.
Figure 3-2
Click the image to view larger in new window -
Select Install by direct package URL and get the path to the installer package:
From the respective drop-down menus, select the ESET endpoint product, select the bit version and select the language of the software you want to install. Click Copy Link. Optionally, click Download and provide the local file path to the installer.
-
Copy the link you have copied in step 4 of this section to the field next to Install by direct package URL. Select the check box next to I accept the End User License Agreement and click Finish.
Figure 3-3
Click the image to view larger in new window -
Click Create Trigger.
Figure 3-4
Click the image to view larger in new window -
Type a Trigger Description and click Target.
Figure 3-5
Click the image to view larger in new window -
Click Add Targets.
Figure 3-6
Click the image to view larger in new window -
Select the Dynamic Group with computers running unsupported OS.
Figure 3-7
Click the image to view larger in new window -
Click Finish. Optionally, click Trigger and adjust the trigger type. When the Software Install task finishes, computers running Windows XP/Vista are protected by the ESET security product.
Figure 3-8
Click the image to view larger in new window
