[KB8078] ESET Endpoint Security and ESET Endpoint Antivirus FAQ

Solution

  1. What's new in ESET Endpoint Security/ESET Endpoint Antivirus?
    Visit the Online Help topic for new features in ESET Endpoint Security/ESET Endpoint Antivirus.

  2. What is ESET Endpoint Security/ESET Endpoint Antivirus?
    ESET Endpoint Security and Endpoint Antivirus version 11.0 were released in February 2024. Read more about the differences between ESET Endpoint Security and Endpoint Antivirus.

  3. How can I upgrade ESET Endpoint Antivirus to ESET Endpoint Security?
    You can install ESET Endpoint Security on top of ESET Endpoint Antivirus.
     
  4. Can I migrate from an ESET home product to an ESET endpoint product?
    Yes, you can migrate ESET Smart Security Premium 14.2 and later to ESET Endpoint Security or ESET Endpoint Antivirus 9.x and later. Migrate ESET Smart Security Premium 14.2 and later to the latest version of ESET endpoint product.

  5. Do I have to pay to upgrade to ESET Endpoint Antivirus or ESET Endpoint Security from previous ESET business products?
    No, ESET customers with a valid license for previous versions of products can upgrade to ESET Endpoint Security/ESET Endpoint Antivirus for free.

  6. Should I upgrade to the latest version of ESET endpoint products?
    We recommend always using the latest version of ESET products. Starting with version 9.x of ESET endpoint products, you can enable automatic updates to update your endpoint products to the latest version. Endpoint management with ESET PROTECT On-Prem version 9 or later is required.

    To ensure full functionality and integration during the upgrade, review the information in the following article to determine if you should upgrade your ESET products to version 8 endpoint or server products.
  1.  What are the system requirements for ESET endpoint products?
    See the system requirements.

  2. Can I use ESET Smart Security Premium, ESET Security Ultimate, ESET Internet Security, or ESET NOD32 Antivirus with ESET PROTECT On-Prem?
    No. ESET Smart Security Premium, ESET Security Ultimate, ESET Internet Security, and ESET NOD32 Antivirus are intended for home users and cannot be managed with ESET PROTECT On-Prem. ESET Windows home products are unsuitable for ESET server products and cannot be installed on Windows Server operating systems.

    You can migrate ESET Smart Security Premium 14.2 and later to the latest version of ESET endpoint product.

  3. Can I install ESET endpoint products on a server?
    ESET Server Security for Microsoft Windows Server  is designed specifically for use on servers (domain controller). Existing business product users can migrate to ESET Server Security for Microsoft Windows Server by contacting their local ESET office, partner, or reseller.

    ESET Server Security includes features specific to server use. A key feature is that recommended settings for server installation are built into the ESET Server Security Automatic Exclusions, so there is no need to manually set the best practices exclusions onto a server operating system or desktop computer used in a server role.

  4. Can I continue using previous ESET business edition product versions, or am I required to upgrade?
    Yes, ESET customers can continue to use previous versions of ESET business products and are not required to upgrade until ESET discontinues support for these products in an End-of-Life announcement.

  5. How do I enable or disable Secure Browser in ESET Endpoint Security?
    Enable and configure Secure Browser in ESET Endpoint Security.

  6. What does the 'File blocked due to analysis' notification mean?
    See more information on ESET Online Help.

  7. What is considered a portable device?
    Portable devices are battery-powered devices such as media players, smartphones, plug-and-play devices, etc. Read more about device control.

  8. What is Intel® Threat Detection Technology (TDT)?
    Read more about Intel® Threat Detection Technology (TDT).

  9. What are the differences between Web access protection and Web control? 
  1. What are the differences between ESET Endpoint Antivirus and ESET Endpoint Security?

     

    ESET Endpoint Security

    ESET Endpoint Antivirus

    ESET Endpoint Security
    for Windows on ARM

    Detection & Protection Features

         
    Secure Browser     
    UEFI Scanner 
    DNA Detections
    Ransomware Shield
    Machine Learning  
    Cloud Malware Protection System
    Reputation & Cache
    In-product Sandbox
    Network Attack Protection
    Antivirus
    Antispyware
    Anti-Stealth Protection
    Real-time file System Protection
    Document Protection
    Computer Scan
    System Startup Scan
    Initial Scan 
    Removable Media Automatic Scan
    Behavioral Detection and Blocking—HIPS  
    Vulnerability Shield
    Advanced Memory Scanner
    Exploit Blocker  
    Device Control
    Native 64-bit Scanning Core 
    AMSI Support 
    Protected Service 
    DLL Modules 
    Advanced Scanning of Browser Scripts 
    System-Wide Process Exclusions 
    System-Wide Object Exclusions based on Hash Values 

    Device Control 

         
    Date/Time-based scheduling 

    Two-way Firewall

         
    Two-way Firewall  
    Troubleshooting Wizard  
    Simple approach to rule evaluation  
    Create Firewall rule directly from log  
    Botnet Protection 

    Email Protection

         
    Email Protection
    Client Antispam    

    Web Protection

         
    Web Access Protection
    Anti-Phishing
    Web Control    

    Update

         
    Option for smaller product modules updates 

    User Interface

         
    Hide GUI completely
    Support for locally managed lists

    Installation

         
    Multi-language installer 
    Automatic Product Updates 
    Component-based installation  
    ESET Inspect Support 
    ESET LiveGuard Support 
    Native Command Line Interface for RMM Integration 
    Compatible with ESET Security Management Center 
    Compatible with version 6.x ESET Remote Administrator