Solution

1. What's new in ESET Endpoint Security / ESET Endpoint Antivirus?
   Visit the Online Help topic for new features in ESET Endpoint Security / ESET Endpoint Antivirus.
   
   
2. What is ESET Endpoint Security / ESET Endpoint Antivirus?
   ESET Endpoint Security and Endpoint Antivirus version 10.x was released on November 24th, 2022, and are the next generation of ESET products for small and medium-sized businesses and enterprises. Read more about the differences between ESET Endpoint Security and Endpoint Antivirus.
   
   
3. Can I migrate from an ESET home product to an ESET endpoint product?
   Yes, you can migrate ESET Smart Security Premium 14.2 and later to ESET Endpoint Security or ESET Endpoint Antivirus 9.x and later. See Migrate ESET Smart Security Premium 14.2 to the latest version of ESET endpoint product for more information.
   
   
4. Can I use version 9  ESET Endpoint Security / ESET Endpoint Antivirus with ESET Remote Administrator version 6.5?
   You can manage ESET Endpoint Security / ESET Endpoint Antivirus 9 with ESET PROTECT, ESET Security Management Center, and ESET Remote Administrator 6.5 and later using version 6.x Agent. Earlier versions of ESET Remote Administrator are no longer supported.
   
   
5. Do I have to pay to upgrade to ESET Endpoint Antivirus or ESET Endpoint Security from previous ESET business products?
   No, ESET customers with a valid license for previous versions of products can upgrade to ESET Endpoint Security / ESET Endpoint Antivirus for free.
   
   
6. Should I upgrade to the latest version of ESET endpoint products?
   We recommend always using the latest version of ESET products. Starting with version 9.x of ESET endpoint products, you can enable automatic updates to keep your endpoint products updated to the latest version. Endpoint management with ESET PROTECT version 9 or later is required.
   
   To ensure full functionality and integration during the upgrade, review the information in the following article to determine if you should upgrade your ESET products to version 8 endpoint or server products.

7. What are the system requirements for ESET endpoint products?
   Intel or AMD processor, 32-bit (x86) with SSE2 instruction set or 64-bit (x64) processor, or ARM processor 1 GHz or higher.
   
   
   • ESET Endpoint Security
     Microsoft® Windows® 11
     Microsoft® Windows® 10
     Microsoft® Windows® 8.1
     Microsoft® Windows® 8
     Microsoft® Windows® 7 SP1 with the latest Windows updates (at least KB4474419 and KB4490628)
   • ESET Endpoint Antivirus
     Microsoft® Windows® 11
     Microsoft® Windows® 10
     Microsoft® Windows® 8.1
     Microsoft® Windows® 8
     Microsoft® Windows® 7 SP1 with the latest Windows updates (at least KB4474419 and KB4490628)
     
     
8. Can I use ESET Smart Security Premium, ESET Internet Security, or ESET NOD32 Antivirus with ESET PROTECT?
   No. ESET Smart Security Premium, ESET Internet Security, and ESET NOD32 Antivirus are intended for home users and cannot be managed with ESET PROTECT. ESET home products are not suitable for use with ESET server products and cannot be installed on Windows Server operating systems.
   
   You can migrate ESET Smart Security Premium 14.2 to the latest version of ESET endpoint product.
   
   
9. Can I install ESET endpoint products on a server?
   ESET Server Security for Microsoft Windows Server  is designed specifically for use on servers (domain controller). Existing business product users can migrate to ESET Server Security for Microsoft Windows Server by contacting their local ESET office, partner, or reseller.
   
   ESET Server Security includes features specific to server use. A key feature is that recommended settings for server installation are built into the ESET Server Security Automatic Exclusions, so there is no need to manually set the best practices exclusions onto a server operating system or desktop computer used in a server role.
   
   
10. Can I continue to use previous versions of ESET business edition products, or am I required to upgrade?
    Yes, ESET customers can continue to use previous versions of ESET business products and are not required to upgrade until ESET discontinues support for these products in an End-of-Life announcement.
    
    
11. How do I enable or disable Secure Browser in ESET Endpoint Security?
    Enable and configure Secure Browser in ESET Endpoint Security.
    
    
12. What does the 'File blocked due to analysis' notification mean?
    See more information on our ESET Online Help.
    
    
13. What is considered a portable device?
    Portable devices are battery-powered devices such as media players, smartphones, plug-and-play devices, etc. Read more about device control.
    
    
14. What is Intel®  Threat Detection Technology (TDT)?
    Read more about Intel® Threat Detection Technology (TDT).
    
    
15. What are the differences between Web access protection and Web control? 

• • Web access protection – it monitors communication between web browsers and remote servers, and complies with HTTP and HTTPS rules. Read more about Web access protection or read how to remove or add a port used by HTTP protocol in Web access protection.
  • Web control – it lets you block webpages that may contain potentially offensive material. It can prohibit access to more than 27 pre-defined website categories and over 140 subcategories. Read more about Web control or read how to create and edit Web control rules in ESET Endpoint Security.

16. What are the differences between ESET Endpoint Antivirus and ESET Endpoint Security?

	ESET Endpoint Security	ESET Endpoint Antivirus	ESET Endpoint Security for Windows on ARM
Detection & Protection Features
Secure Browser
UEFI Scanner
DNA Detections
Ransomware Shield
Machine Learning
Cloud Malware Protection System
Reputation & Cache
In-product Sandbox
Network Attack Protection
Antivirus
Antispyware
Anti-Stealth Protection
Real-time file System Protection
Document Protection
Computer Scan
System Startup Scan
Initial Scan
Removable Media Automatic Scan
Behavioral Detection and Blocking–HIPS
Vulnerability Shield
Advanced Memory Scanner
Exploit Blocker
Device Control
Native 64-bit Scanning Core
AMSI Support
Protected Service
DLL Modules
Advanced Scanning of Browser Scripts
System-Wide Process Exclusions
System-Wide Object Exclusions based on Hash Values
Device Control
Date/Time-based scheduling
Two-way Firewall
Two-way Firewall
Troubleshooting Wizard
Simple approach to rule evaluation
Create Firewall rule directly from log
Botnet Protection
Email Protection
Email Protection
Client Antispam
Web Protection
Web Access Protection
Anti-Phishing
Web Control
Update
Option for smaller product modules updates
User Interface
Hide GUI completely
Support for locally managed lists
Installation
Multi-language installer
Automatic Product Updates
Component-based installation
ESET Inspect Support
ESET LiveGuard Support
Native Command Line Interface for RMM Integration
Compatible with ESET Security Management Center
Compatible with version 6.x ESET Remote Administrator