[KB7636] Allow system extensions for your ESET product for Mac

Issue

System Extension Blocked

The program/app [Your ESET product] tried to load new system extensions. To enable these extensions, open Privacy & Security in System Preferences.

macOS Ventura (13) and later
macOS Monterey (12) and earlier

Your computer is not protected

System extensions needed by [Your ESET product] were blocked by macOS. To enable protection, open System Preferences and allow system software from [Your ESET product] to load.

Details


Click to expand

In macOS Big Sur (11), system extensions replaced kernel extensions. To load new third-party system extensions, the user must approve the extensions.

See the Apple documentation on System Integrity Protection.


Solution

macOS Ventura (13) and later

  1. Click Open System Settings.

    If you do not see any notifications, in the top-right corner of the screen, click the Apple menu System SettingsPrivacy & Security.

    Figure 1-1
  2. In the Security section, click the Details button next to Some system software requires your attention before it can be used.

    Figure 1-2
  3. Use your Touch ID or click Use Password... and type in your Username and Password, then click Unlock.

    Figure 1-3
  4. Click the toggles next to all ESET options and click OK.

    Figure 1-4

macOS Monterey (12) and earlier
  1. Click Open System Preferences or Open Security Preferences.

    If you do not see any notifications, in the top-right corner of the screen, click the Apple menu System preferencesSecurity & Privacy.

    Figure 2-1
  2. Click the lock icon at the bottom left to allow changes.

    Figure 2-2
  3. Use your Touch ID or click Use Password... and type in your Username and Password, then click Unlock.

    Figure 2-3
  4. Click Details.

    Figure 2-4
  5. Select all the check boxes for your ESET product for macOS and click OK.

    Figure 2-5
  6. Click the lock icon to save and close the Security & Privacy settings, then restart your computer.