[KB7315] Clear resolved threats in the ESET Security Management Center Web Console (7.x)

Issue

ESET business product in Limited Support status

This article applies to an ESET product version that is currently in Limited Support status and is scheduled to reach End of Life status soon.

For a complete list of supported products and support level definitions, review the ESET End of Life Policy for business products.

Upgrade ESET business products.

  • For customer advisory ca7315, please click here: Modules Review, July 2019
  • Old or inactive threats displayed in ESET Security Management Center
 

Solution

You can mark threats as resolved, so that only new or unresolved threat detections are displayed in the ESET Security Management Center Web Console (ESMC Web Console). To do so, follow the steps below:

  1. Open ESET Security Management Center Web Console (ESMC Web Console) in your web browser and log in.
     
  2. Click Threats and select your desired group.
     
  3. Select the check box(es) next to the threat(s) you no longer want to see displayed and click Mark as resolved.

    You can also select all entries

    You can select all the entries in the list by clicking the check box above the item list. 

    Figure 1-1
    Click the image to view larger in new window

  4. Click Add filter.

    Figure 1-2
    Click the image to view larger in new window

  5. Select Threat Resolved and click OK

    Figure 1-3

The threats you marked in step 3 will no longer be displayed.