[KB375] I lost my License key/Activation key

• You forgot your ESET-issued License key/Activation key, the expiration date of your subscription, or other information
• Locate your License key/Activation key in your email inbox
• Get your License key/Activation key emailed to you
• You only have a Username and Password
• Manage your licenses and subscriptions via ESET HOME or ESET PROTECT Hub or Business Account

Locate your License key/Activation key in your email inbox

ESET license/subscription emails are always sent from the following address:

• noreply@orders.eset.com

Get your License key/Activation key emailed to you

If you use an ESET product for Windows, macOS or Linux, you can get your License Key/Activation key resent to you. Visit the Lost License page to recover your license. If you have ordered multiple ESET licenses/subscriptions from a single email address, all the licenses/subscriptions will be resent to you.

You only received Username and Password from ESET

If you only received a Username and Password for your Windows, macOS or Linux ESET product, continue as if you have lost your License key/Activation key. Visit the Lost License page to retrieve your License key/Activation key.

Manage your licenses or subscriptions via ESET HOME or ESET Business Account

We recommend that you manage your ESET license/subscription via ESET-provided tools.

Need to recover your password in ESET Mobile Security for Android?