[KB3173] Clear the update cache in ESET Cyber Security Pro

Issue

  • You receive a "General Compiler Error" message after recently upgrading to a new version of ESET Cyber Security Pro
  • Your ESET product displays the message "Modules update failed"

Solution

Are you a Windows user?

  1. Open the main program window by clicking the ESET icon on the menu bar and selecting Open ESET Cyber Security Pro or by clicking Finder  Applications ESET Cyber Security Pro.
     
  2. Click Setup Enter application preferences.
Figure 1-1
  1. Click Update.
Figure 1-2
  1. Click Clear next to Clear update cache.
Figure 1-3
  1. Restart your computer.
     
  2. Open the main program window by clicking the ESET icon on the menu bar and selecting Open ESET Cyber Security Pro or by clicking Finder  Applications ESET Cyber Security Pro.
     
  3. Click Update Update modules. You should now be able to receive module updates.
Figure 1-4

Need further assistance? Contact ESET Technical Support.