[KB2866] Add or remove the ESET Antispam toolbar from email clients (Microsoft Outlook, Outlook Express, Windows Live Mail)

Issue

Solution

By default, the ESET Antispam toolbar will appear in Microsoft Outlook, Outlook Express and Windows Live Mail (version 2012 and earlier) when you install ESET Smart Security Premium, ESET Smart Security or ESET Internet Security.

This toolbar enables you to quickly designate messages as Spam or Not spam and categorize an email address as a Trusted address (Whitelist) or a Spam address (Blacklist).

Figure 1-1

To add or remove the ESET Antispam toolbar, follow the instructions below:

  1. Open the main program window of your Windows ESET product.

  2. Press the F5 key to access Advanced setup.

  3. Click Web and Email → Email client protection. Select or deselect the slider bar next to your email client and click OK to save your changes.

Figure 1-2
  1. Restart your email client.
ESET toolbar does not display when email client integration is selected

It may be necessary to disable and re-enable Email client integration. There may be also a compatibility issue with the combination of the email client and ESET product version that you are using.

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