[KB8080] Stop all On-demand scans of ESET Server Security and ESET Mail Security running on Windows Server

Issue

• Stop all On-demand scans on Windows Server with ESET Shell (eShell)
• Stop all On-demand scans on Windows Server in ESET PROTECT On-Prem

Solution

Stop all On-demand scans on Windows Server with ESET Shell

1. On your Windows Server system running ESET server security products, click the Start menu  icon, expand the ESET folder and click ESET Shell.

   

2. In the ESET Shell window, type one of the following commands and press Enter on your keyboard to stop all file scans:

   • To stop all file scans, type stop computer scans on-demand scan all
   • To stop all email database scans in ESET Mail Security, type stop server on-demand database-scan scan all
     
     

   

3. A notification window will open that confirms that On-demand scans are stopped.

   

Stop all On-demand scans in ESET PROTECT On-Prem

1. Open ESET PROTECT On-Prem in your web browser and log in.

2. Click Tasks → New → Client Task.

   

3. In the Name field, type a name for your task. From the Task Category drop-down menu, select All Tasks and from the Task drop-down menu, select Run Command.

   

4. Click Settings and in the Command line to run field, type one of the following commands and click Finish:

   • To stop all file scans, type eshell stop computer scans on-demand scan all
   • To stop all email database scans in ESET Mail Security, type eshell stop server on-demand database-scan scan all
     
     

   

5. Create a trigger and add target your Windows Server to execute the task.