Issue
- Client tasks are executed the next time the client computer checks in, not when you create them
Details
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When you create a new task in the ESET PROTECT or ESET PROTECT On-Prem, the task is added to a queue and will be executed automatically the next time the client computers check in. If you want to have a task executed immediately, you can send a wake-up call to client computers. The client computers will check in as soon as they receive the wake-up call, and any queued tasks that were set to run immediately (or at a time earlier than when the wake-up call was sent) will be executed.
Solution
-
Open ESET PROTECT or ESET PROTECT On-Prem in your web browser and log in.
- Click Computers, select the check box next to each computer you want to send a wake-up call and then click Computer → Send Wake-Up Call.
- A notification that the wake-up call has been sent will be displayed. Click OK. Queued tasks will execute the next time clients check in to ESET PROTECT.
