Last Updated: May 6, 2020, 10:45 AM CET
We would like to inform you that we have identified an issue in earlier versions of the product of our Windows business products, specifically:
This issue DOES NOT affect the latest versions of our products including the latest ESET Endpoint Antivirus/ESET Endpoint Security – 6.6.2089, 7.2 and 7.3 and ESET File Security for Windows 7.1.12008 and customers using the latest versions are not affected in any way. This issue is relevant to the impacted versions listed and described above. The newest versions of our products are NOT affected.
ESET has identified that our kernel has a problem with verification of the timestamp of an already expired certificate (expired by 7th Feb 2020). This method fails and our modules in older, legacy versions, are declared as untrusted and therefore are not loaded. This mechanism ensures that no untrusted library is loaded.
As a result, the affected versions fail to load modules (Firewall, HIPS, Updated, Device Control, Web and Email protection) and are not functional, therefore the protection is not functional.
For versions older than 5.0.2271.x symptoms are:
For versions 6.5.x symptoms are:
If they are managed by our ESET Remote Administrator or ESET Security Management Center, they will fall back to the respective parametric group and report an alert as not being activated and the antiphishing module as not functional.
If you have installed ESET Endpoint product 5.x on your computer, see our instructions.
If you have installed ESET Endpoint product 6.5 on your computer, see our instructions.
If you have installed ESET Security product for Windows Servers 6.5 on your computer, see our instructions.