Issue

• You need to activate and use Managed Uninstall in ESET Endpoint Encryption (EEE)

• Enable Managed Uninstall
• Uninstall EEE on a managed client machine
• Obtain the Uninstall Code

Details

Managed Uninstall allows an administrator to prevent users managed by an EEE Server from uninstalling the EEE client software from their machine, even if the user has administrative rights.

Solution

Enable Managed Uninstall

There are two ways to enable Managed Uninstall:

Uninstall EEE on a managed client machine

1. Press the Windows Key , type Programs and Features, and then click Programs and Features.
   
   
2. Select ESET Endpoint Encryption Server and click Change.
   
   

   

3. Click Next.
   
   
4. Click Remove.
   
   

   

5. Enter the optional password created when Managed Uninstall was enabled, or enter the Uninstall Code and click Next.
   
   

   

Obtain the Uninstall Code

1. Log in to the EEE Server.
   
   
2. Click Workstations.
   
   
3. Select the workstation name.
   
   
4. Click Details.
   
   
5. Click Tools, and select Uninstall Code.