[KB7171] Push install ESET Endpoint Encryption

Issue

ESET Endpoint Encryption (EEE) Client and EEE Server are separate products from ESET Full Disk Encryption (EFDE)

The article below applies only to the EEE Client or EEE Server and not EFDE.

Visit What's new in ESET Full Disk Encryption to view EFDE content.

Enable and send a push install of ESET Endpoint Encryption from the EEE server to a client workstation.

Solution

On your client workstation

Make sure that you have enabled File and Printer Sharing through the Windows Firewall to allow for a push install.

Figure 1-1

If the client workstation is not a member of a domain, you need to edit the workstation's registry key to allow for a push install. In the workstation registry editor, navigate to:

HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsCurrentVersionPoliciesSystem

Create a new DWord, name it LocalAccountTokenFilterPolicy, and give it a value of 1.

Installation

On the ESET Endpoint Encryption Server, click + to expand Workstations, and then click Client Software Development.
If no workstations are listed, click Rescan Network.

Figure 1-2
Once workstations have been discovered and are displayed in the window, select the workstations where you are installing and click Remote Install.

Figure 1-3
Type the Administrator Username and Password for a user with local admin privileges on the destination workstation. If the workstation belongs to a domain, type the domain information.

Multiple workstations:

If you have selected multiple workstations, the account must have local admin privileges on all selected workstations.
Select the Workstation Policy, ESET Endpoint Encryption Version, Language, and After Install action from the drop-down menus.
Click Post. Once the install has been pushed to the workstation, the workstation will move from the Network Workstations list and be placed in the appropriate Workstation Policy team you selected in step 5.

Figure 1-4
Once EEE has been installed on the client workstation, depending on the option you selected in step 5, the user will be asked to Restart now or Postpone to finalize the installation.

Figure 1-5

Troubleshooting

If you are unable to push install remotely, check the following:

Can you access access \\machinename\admin$ from Windows Explorer using the same username and password you enter in the push install window?
Are you entering a netbios domain name? Try to enter the username instead as domain\username.
Does the password contain any characters that are not alphanumeric?
Are you sure the user has local administrative privileges to the remote PC?

Last Updated: Aug 19, 2022