[KB7375] Enable screen readers to access ESET applications for Windows

Issue

Solution

Supported screen-reading software

The following screen-reading software is supported by ESET applications: NVDA, JAWS and Narrator. Other screen-reading software may work, but it is not officially supported.

Enable accessibility improvements during installation

Enable accessibility improvements during installation to enable screen-reading software to access the ESET application.

  1. Download and install ESET applications for Windows.

  2. During the installation, on the Protection and installation settings screen, select the check box next to Enable accessibility improvements, including screen reader support and notification focus and click Continue. Alternatively, click Allow all and continue to auto-select this option.

    ESET Security installation window showing protection and installation settings. The check box for Enable accessibility improvements, including screen reader support and notification focus, is selected. At the bottom of the window, the Continue button on the right is highlighted by a red outline and arrow.

  3. Continue the process to complete the installation.

Import a configuration file into the ESET application

If you already have an ESET application installed, you can import a configuration file that contains a rule for the Host Intrusion Prevention System to enable screen-reading software to access the ESET application.

  1. Download the configuration file and extract the .zip archive.

  2. Import ESET configuration settings using the extracted screen_readers_config.xml file.

Create a new Host Intrusion Prevention System rule

If you already have an ESET application installed, you can create a new Host Intrusion Prevention System rule to enable screen-reading software to access the ESET application.

  1. Open the main program window of your ESET application for Windows.

  2. Press the F5 key to open Advanced setup.

  3. Click Protections → HIPS and click Edit next to Rules.

    ESET Advanced setup window with ‘Protections’ selected in the left menu and ‘HIPS’ highlighted. A red arrow points to the ‘Edit’ button next to ‘Rules’ under the Host Intrusion Prevention System section.

  4. Click Add.

    ESET Security Ultimate window titled ‘HIPS rules’ showing an empty list of rules. The ‘Add’ button in the lower-left corner is highlighted with a red box.

  5. In the Rule name field, type Allow screen readers to access Egui and enable the toggle next to Applications. Click Next.

    HIPS rule settings window with fields and toggles. ‘Rule name’ is set to ‘Allow screen readers to access Egui’. The ‘Applications’ toggle and ‘Enabled’ toggle are switched on. The ‘Next’ button at the bottom is highlighted with a red box and arrow.

  6. Select Specific applications from the drop-down menu and click Add.

    Source applications window with ‘Specific applications’ selected from a drop-down menu. An arrow highlights the ‘Add’ button at the bottom left.

  7. Click the browse icon (three dots). Search for and select the screen-reader application installed on your device. Click OK.

    Add dialog window with an empty text field. A button with three dots at the right side of the field is highlighted with a red box and arrow pointing to the ‘OK’ button.

  8. Click Next.

    Source applications window showing a single entry: ‘C:\Program Files (x86)\NVDA\nvda.exe’. The ‘Next’ button at the bottom is highlighted.

  9. Enable the toggle next to All application operations and click Next.

    Application operations window with the toggle ‘All application operations’ enabled. The ‘Next’ button at the bottom is highlighted with a red arrow.

  10. Click Add.

    Applications window with an empty applications list. The ‘Add’ button in the lower-left corner is highlighted with a red box.

  11. Type %InstallDir%egui.exe into the text field and click OK → Finish.

    Small dialog titled ‘Add’ with a text field containing the value ‘%InstallDir%egui.exe’. The ‘OK’ button is highlighted, and below it, the ‘Finish’ button in the background window is highlighted with arrows.

  12. Click OK → OK.

    HIPS rules window listing one rule: ‘Allow screen readers to access Egui’, enabled with a check box. Two ‘OK’ buttons are highlighted—one inside the dialog and one in the main window behind it.
Last Updated: Feb 24, 2026

Additional resources

User guides

ESET Forum

YouTube videos
ESET Support News ESET Customer Advisories ESET Status Portal ESET Technical Support

Existing customer?