[KB7155] ESET Endpoint Encryption – Full Disk Encryption Recovery Overview

Issue

ESET Endpoint Encryption Client and ESET Endpoint Encryption Server are separate applications from ESET Full Disk Encryption

The article below applies only to the ESET Endpoint Encryption Client or ESET Endpoint Encryption Server and not ESET Full Disk Encryption.

Visit ESET Full Disk Encryption support to view ESET Full Disk Encryption content.

  • Recover an ESET Endpoint Encryption Full Disk encrypted system that no longer starts or has suffered some form of corruption on the disk

Solution

Third-party tools and Windows automatic repairs

Do not perform any repairs using third-party tools and allow Windows automatic repair to complete (do not cancel it), as doing these actions can lead to irrecoverable data loss.

Connecting an encrypted disk

If the machine you are decrypting does not boot due to a hardware failure, connect the encrypted disk to another machine as the only connected disk. The disk must be connected as a bootable device.

Connecting an encrypted disk using a caddy or other similar connection will not work.

When connected correctly, follow the appropriate article below.


Stand-alone Full Disk Encryption (FDE)


Managed Full Disk Encryption (FDE)

Last Updated: May 15, 2026

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